Privacy Policy

We ask that you read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.

Who we are

Julian Tilly Construction & Maintenance Ltd may obtain, use and retain certain personal information about you in the course of trading. When we do this we are regulated under the Data Protection Laws which include the Data Protection Act 1998 and any replacement legislation, and the General Data Protection Regulations (GDPR). The Data Protection Laws apply across the European Union (including in the UK) and we are responsible as ‘controller’ of that personal information for the purposes of those Laws.

The personal information we collect and use;

Information collected by us

In the course of responding to enquiries, requesting quotations, providing services or when you offer services to us, we collect the following personal information from you:

  • Names, addresses, telephone numbers and email addresses

  • In certain instances, we will collect payment details including bank or card details

Information collected from other sources

We also obtain personal information from other sources as follows:

  • Details submitted via our contact form on our own website

  • Personal details provided to us by a friend or business associate by way of recommendation

  • Personal contact details from associated websites i.e. contact addresses from school websites

How we use your personal information

We use your personal information to:

  • Enable us to provide information you have requested

  • Enable us to respond to any enquiries or queries you raise with us

  • Enable us to keep you informed of our services as and when requested

  • Enable us to provide you with updates related to activities we may be jointly engaged in i.e current and ongoing building projects

  • Enable us to provide or receive quotations

  • Enable us to provide or receive invoices and associated financial documentation

Who we share your personal information with

We will not share your name, address or email details with any other third party without your explicit consent.

We will share personal information with law enforcement or other authorities if required by applicable law.

We will not transfer your personal information outside of the EEA.

How long your personal information will be kept

We will hold your personal information for the period we are required to do so by UK tax legislation (currently 6 years).

Details from our website contact form are not stored on our website or with any third party, it is sent to us by email over SMTP.

Our website uses Google Analytics (GA) and Wix to track user interaction. We use this data to determine the number of people using our site and to evaluate how they find and use our web pages. Although GA & Wix records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA & Wix also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. In this instance Google& Wix are considered to be third party data processors and you can view their own Privacy Policies here.  and

GA also makes use of cookies, details of which can be found on Google’s developer guides. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within our website should you wish to do so.

Reasons we can collect and use your personal information

We collect your personal information in order to supply services or to provide information, quotations or reply to enquiries or queries raised by you in relation to goods or services associated with our business. In each instance there will be a contractual relationship in place between us or the personal information you supply will be necessary in order for us to takes steps at your request in anticipation of a future contract or sub-contract.

Your rights

Under the Data Protection Laws, you have a number of important rights free of charge. In summary, those include rights to:

  • access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address

  • require us to correct any mistakes in your information which we hold

  • require the erasure of personal information concerning you in certain situations

  • receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations

  • object at any time to processing of personal information concerning you for direct marketing

  • object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you

  • object in certain other situations to our continued processing of your personal information

  • otherwise restrict our processing of your personal information in certain circumstances

For further information on each of those rights, including the circumstances in which they apply contact the Information Commissioner’s Office.

If you would like to exercise any of those rights, please:

  • email, call or write to; Privacy Manager, The Stables,Birtley Courtyard, Bramley, Surrey GU5 0LA or call 01483 890850

  • let us have enough information to identify you eg your name and address and the reason you believe we have your information,

  • let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and

  • let us know the information to which your request relates

Keeping your personal information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

How to complain

We hope that we can resolve any query or concern you raise about our use of your information.

The Data Protection Laws also give you right to lodge a complaint with a supervisory authority. The supervisory authority in the UK is the Information Commissioner who may be contacted at or telephone: 0303 123 1113.

Changes to this privacy notice

This privacy notice was published on 25th May 2018 and last updated on 25th May 2018.

We may change this privacy notice from time to time, when we do we will inform you via email and/or post.

How to contact us

Please contact us if you have any questions about this privacy notice or the information we hold about you.

If you wish to contact us, please send an email to

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Julian Tilly

Construction & Maintenance Ltd